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Contents
Important notice for users . . . . . . . iii
Important regulatory notice for users. . . . iii
Information about hard disk capacity. . . . iii
Finding information with Access IBM . . . v
Chapter 1. Overview of your new ThinkPad
computer . . . . . . . . . . . . . 1
Your ThinkPad at a glance . . . . . . . 2
Features. . . . . . . . . . . . . . 3
Specifications . . . . . . . . . . . . 5
Caring for your ThinkPad computer . . . . 6
Chapter 2. Solving computer problems . . 11
Diagnosing problems . . . . . . . . . 12
Troubleshooting. . . . . . . . . . . 12
Error messages . . . . . . . . . . 12
Errors without messages . . . . . . . 17
A password problem . . . . . . . . 18
A power switch problem. . . . . . . 19
Keyboard problems . . . . . . . . 19
UltraNav problems . . . . . . . . . 20
Standby or hibernation problems . . . . 21
Computer screen problems . . . . . . 23
Battery problems . . . . . . . . . 24
Hard disk drive problems . . . . . . 25
A startup problem . . . . . . . . . 26
Other problems . . . . . . . . . . 27
Starting IBM BIOS Setup Utility . . . . . 30
Recovering pre-installed software . . . . . 31
Upgrading the hard disk drive. . . . . . 32
Replacing the battery . . . . . . . . . 35
Chapter 3. Getting help and service from
IBM...............37
Getting help and service . . . . . . . . 38
Getting help on the Web . . . . . . . . 38
Calling IBM . . . . . . . . . . . . 38
Getting help around the world. . . . . . 41
Appendix A. Important safety instructions 43
Laser compliance statement . . . . . . . 48
Appendix B. Wireless related information 51
Wireless interoperability . . . . . . . . 51
Usage environment and your health . . . . 51
Authorized Operation Within the United
States and Canada . . . . . . . . . . 52
Enabling Extended Channel Mode . . . . 53
Appendix C. Warranty information . . . . 55
Warranty service and support . . . . . . 55
Before you call for service . . . . . . 55
Calling for service . . . . . . . . . 56
IBM Statement of Limited Warranty
Z125-4753-07 11/2002 . . . . . . . . . 57
Part 1 - General Terms . . . . . . . 57
Part 2 - Country-unique Terms. . . . . 60
Part 3 - Warranty Information . . . . . 72
Guarantee supplement for Mexico . . . 75
Appendix D. Notices. . . . . . . . . 77
Processing date data . . . . . . . . . 77
References to the Web site addresses . . . . 78
Electronic emission notices . . . . . . . 78
Product notice requirements . . . . . . 79
Environmental notices for Japan . . . . . 79
Trademarks . . . . . . . . . . . . 81
Index . . . . . . . . . . . . . . 95
© Copyright IBM Corp. 2003 vii