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Note: “Region” means either Hong Kong or Macau Special Administrative
Region of China.
Machine
Type
Country or Region of
Purchase Warranty period
Types of
Warranty
Service
1829 All Parts and Labor - 1 year 1 and 3
1830 All Parts and Labor - 3 years 1 and 3
1831 All Parts and Labor - 3 years 1 and 2
1832 All Parts and Labor - 3 years 1 and 3
1833 All Parts and Labor - 3 years 1 and 2
1836 US Parts and Labor - 1 year 1 and 3
1840 All Parts and Labor - 4 years 1 and 3
1841 All Parts and Labor - 4 years 1 and 2
A warranty period of 3 years on parts and 1 year on labor means that IBM
provides warranty service without charge for:
1. parts and labor during the first year of the warranty period; and
2. parts only, on an exchange basis, in the second and third years of the
warranty period. IBM will charge you for any labor provided in
performance of the repair or replacement(s) in the second and third year
of warranty period.
When more than one type of warranty service is listed, IBM will determine
which type of warranty service is appropriate for the repair.
Types of Warranty Service
If required, IBM provides repair or exchange service depending on the type of
warranty service specified for your Machine in the above table and as
described below. Warranty service may be provided by your reseller if
approved by IBM to perform warranty service. Scheduling of service will
depend upon the time of your call and is subject to parts availability. Service
levels are response time objectives and are not guaranteed. The specified level
of warranty service may not be available in all worldwide locations,
additional charges may apply outside IBM’s normal service area, contact your
local IBM representative or your reseller for country and location specific
information.
1. Customer Replaceable Unit (″CRU″) Service
IBM will ship CRU parts to you for your replacement. If IBM instructs you
to return the replaced CRU, you are responsible for returning it to IBM in
accordance with IBM’s instructions. If you do not return the defective
Appendix C. Warranty information 73