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Limited Warranty Page 21
InFocus does not warrant that the operation of the products will be uninterrupted or error-free. InFocus is
not responsible for damage arising from failure to follow instructions relating to the products’ use.
INFOCUS IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR
REMOVABLE STORAGE MEDIA. INFOCUS IS NOT RESPONSIBLE FOR THE RESTORATION OR
REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY
INFOCUS WHEN THE PRODUCT IS MANUFACTURED.
To enable InFocus to provide the best possible support and service during the Limited Warranty Period,
you will be required to:
Maintain a proper and adequate environment, and use the InFocus hardware products in
accordance with the instructions furnished.
Verify configurations, load most recent firmware, install software patches, run InFocus diagnostics
and utilities, and implement temporary procedures or workarounds provided by InFocus while
InFocus works on permanent solutions.
Allow InFocus to keep resident on your systems or sites certain system and network diagnosis
and maintenance tools to facilitate the performance of warranty support (collectively referred to as
“Proprietary Service Tools”); Proprietary Service Tools are and remain the sole and exclusive
property of InFocus.
Additional Limitations:
Products external to the system processor (CPU) box, such as external storage subsystems,
printers and other peripherals, are covered by the applicable warranty for those products or
options.
An effective repair does not necessarily require the replacement of a defective part. For example,
cleaning the heads of a floppy drive or updating revision levels of ROM BIOS on a PCA board are
activities that in many instances deliver an effective repair.
BIOS/Firmware upgrades are not covered under the Limited Warranty. Firmware that is an
integral part of the option hardware board is not automatically upgraded when new versions of
firmware are released.
It is the responsibility of the customer to ensure that their software is compatible with the latest
BIOS/firmware revision.
This Limited Warranty does not apply: (a) to consumable or expendable parts, such as batteries,
or protective coatings designed to diminish over time unless failure has occurred due to a defect
in materials or workmanship; (b) to cartons, carrying cases, shipping cases, external cabinets,
accessories used in connection with the product; (c) to cosmetic damage, including but not
limited to scratches, dents, and broken plastic on ports; (d) to damage caused by use with non-
InFocus products; (e) to damage caused by accident, abuse, misuse, improper ventilation, smoke
exposure, contamination, improper or inadequate maintenance, cleaning or calibration, liquid
contact, unusual physical or electrical stress and/or power surges, virus infection, fire,
earthquake, disaster, lightning or other external causes; (f) to damage caused by operating the
product outside the permitted or intended uses or usage parameters described by InFocus
(including burned monitor screens and incorrect input voltage); (g) to damage caused by service
(including upgrades and expansions) performed by anyone other than a representative of InFocus
or an InFocus Authorized Service Provider (“ASP”) or your own installation of customer-
installable parts as instructed by InFocus; (h) to a product or part that has been modified to alter
functionality or capability without the written permission of InFocus (including use of an
unauthorized mount); (i) to defects caused by normal wear and tear or otherwise due to the
normal aging of the product; (j) to failure to follow maintenance procedures as outlined in the
product user documentation including where a schedule is specified for regular cleaning of
certain parts (based on usage and environment); (k) to loss or damage in transit; or (l) if the