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A-61500 April 2007 6-9
Operator Log Message ID# Description/Action
Print head not installed 282 An attempt was made to use the Document Printer without a
print head installed.
• Be sure the cable is properly connected to the ink cartridge
carrier and the ink cartridge is installed in the print head
assembly. See Chapter 4, The Document Printer for more
information.
NOTE:The ink cartridge must be installed before turning on the
scanner.
Printer bitmap font in use 132 Informational message. At the time of this message, a bitmap
printer font file was found on the Flash disk and is being used in
lieu of the static font information built in the scanner software.
Printer count exceeded maximum
set value
258 The printer count is larger than the maximum configured value.
• Reconfigure the scanner to allow a larger value for the printer
count. Refeed the document set.
Documents passed through the transport but no images were
created.
• Refeed these documents and verify that the images have been
captured.
Refeed document set 52, 137,
153, 537,
553, 937,
953
Documents passed through the transport but no images were
created.
• Refeed these documents and verify that the images have been
captured.
Scanner failed to enable 5 • The previous error condition has not been corrected. For
example, there could be a document jam that has not been
completely cleared.
• Incomplete or conflicting image processing parameters. For
example, selecting Error Diffusion for binarization and Noise
Filter together.
• See other log entries for the actual condition.
Scanner failed initialization 6 This error could occur during scanner power-up.
• Power-down the scanner, then power down the PC. Wait a few
seconds and then power the PC back up, then power up the
scanner.
• If the problem persists, call Service.
Scanner has lost synchronization 131, 531,
931
An internal scanner sync condition has occurred.
• Clear the documents and power cycle the scanner. Rerun the
job.
• If the problem persists, call Service.
Scanner interface cable reset 319 The scanner interface cable has reset. Some device on the
FireWire bus was unplugged/plugged in.
• Check that all FireWire connectors are securely fastened.
Scanner paused for rotation or
host processing
63 Informational message. Scanner paused.
• Slow host PC may not be able to keep up with the scanner.
• Auto rotation may be causing the scanner to slow down.
Transport timeout 336 Informational message. The transport was turned off due to
inactivity.
Ultrasonics calibration failed 333 The Ultrasonics calibration failed.
• Power up the scanner and try to calibrate again. Be sure you
are using the correct ultrasonics calibration target. See
Chapter 3, “Calibrating the scanner”.