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Solving Problems with Printing Quality 7-23
Image is too
light; there is
low image
density.
The print head win-
dow is dirty.
Clean the print head window.
The media is moist
from humidity.
Remove the moist media and replace
with new, dry media.
There is not much
toner left in the car-
tridge.
Replace the toner cartridge.
One or more of the
toner cartridges may
be defective.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
Media type is set
incorrectly.
When printing envelopes, labels, post-
cards, thick stock, or letterheads, spec-
ify the appropriate media type in the
printer driver.
Image is too
dark.
One or more of the
toner cartridges may
be defective.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
The imaging cartridge
may be defective.
Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.
Image is
blurred;
background
is lightly
stained;
there is
insufficient
gloss of the
printed
image.
One or more of the
toner cartridges may
be defective.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
The imaging cartridge
may be defective.
Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.
Symptom Cause Solution