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INTRODUCTION
User Manual VanLink System featuring TouchStar™ Technology - Troll Systems Corporation
P-4 Document VLSG-01 - 10/17/2008
PACKAGING
Use the original packaging material used for your TNS3000 network Server if available
and in good condition.
If you must return your product to Troll Systems Corporation for repair (and you no
longer have your original box and packing materials), Troll will send you a packing box
specifically designed to ship the product without damage.
WARRANTY
Troll warrants, to the original Customer only, that the product is free from defects in
material and workmanship and conforms to the specification, if any. If no specification
is listed, the items are warranted to conform to our currently published specification for
the product. The warranty period is for a period of one year from the date of shipment.
Troll will repair or replace (at its option) any such device which is returned to the Troll
factory office, with transportation charges prepaid and within the warranty period. The
liability of Troll shall be limited to the repair or replacement of the device and shall not
include installation, or any other charge or expense incurred. This warranty shall not
apply to any unit or part thereof which, in the opinion of Troll, has been installed or used
improperly; damaged by accident, corrosion, misused, or negligence; or altered or
repaired in such a manner as to impair performance. Troll must receive written notice of
the defect within the warranty period. Customer must pay packing, crating and
transportation costs to and from the factory. At the Customer’s request, Troll will make
reasonable efforts to provide warranty service at the Customer’s premises, provided that
Customer pays Troll’s then current rates for field service and the associated travel and
living expenses. If a fault has been caused by improper installation, maintenance or use,
or by abnormal conditions of operation, those repairs will be billed at normal rates. Troll
shall have the right of final determination as to the existence and cause of any such
defect.