Solving Computer Problems
46
Lenovo 3000 Y410 User Guide
A Hard Disk Drive Problem
A Startup Problem
Other Problems
Problem: The hard disk drive does not work.
Solution: In the Boot menu in BIOS Setup Utility, make sure that the hard
disk drive is included in the Boot Sequence correctly.
Problem: The Microsoft
®
Windows operating system will not start.
Solution: Use the OneKey Recovery to help solve or identify your
problem. For details about OneKey Recovery, see “OneKey
Recovery4.65 User Guide”.
Problem: Your computer does not respond.
Solution: • To turn off your computer, press and hold the Power button
for 4 seconds or more. If the computer still does not respond,
remove the AC adapter and the battery.
• Your computer might lock when it enters sleep mode during
a communication operation. Disable the sleep timer when
you are working on the network.
Problem: The computer does not start from a device you want.
Solution: See the Startup menu of the BIOS Setup Utility. Make sure that
the startup sequence in the BIOS Setup Utility is set so that the
computer starts from the device you want.
Also make sure that the device from which the computer starts
is enabled. In the startup menu in the BIOS Setup Utility, make
sure that the device is included in the “Boot priority order” list.
If it is included in the “Excluded from boot order” list, it is
disabled. Select the entry for it in the list and press the x key.
This moves the entry to the “Boot priority order” list.
Lenovo 3000Y410 UG.book Page 46 Friday, September 14, 2007 1:37 PM