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Optional-device problems . . . . . . . . 88
Power problems . . . . . . . . . . . . 89
Serial port problems. . . . . . . . . . . 90
Software problems . . . . . . . . . . . 91
Universal Serial Bus (USB) port problems . . 92
Solving power problems . . . . . . . . . . . 92
Solving Ethernet controller problems . . . . . . 92
Solving undetermined problems . . . . . . . . 93
Event logs . . . . . . . . . . . . . . . . 94
Viewing event logs without restarting the
server . . . . . . . . . . . . . . . . 94
System event log. . . . . . . . . . . . . . 95
Diagnostic LEDs on the front control panel . . . 95
Onboard debug digitron . . . . . . . . . . . 95
Appendix A. RAID battery card
assembly . . . . . . . . . . . . . . . 97
Specications . . . . . . . . . . . . . . . 97
Battery life and data retention time . . . . . 97
Appendix B. Getting help and
technical assistance . . . . . . . . . 99
Before you call. . . . . . . . . . . . . . . 99
Using the documentation . . . . . . . . . . 99
Getting help and information from the World Wide
Web . . . . . . . . . . . . . . . . . . . 99
Lenovo Support Web site . . . . . . . . . . 100
Calling for service . . . . . . . . . . . . . 100
Using other services . . . . . . . . . . . . 101
Purchasing additional services . . . . . . . . 101
Lenovo product service information for Taiwan . . 101
Appendix C. Notices . . . . . . . . 103
Trademarks . . . . . . . . . . . . . . . . 104
Important notes . . . . . . . . . . . . . . 104
Product recycling and disposal . . . . . . . . 104
Particulate contamination . . . . . . . . . . 105
Turkish statement of compliance . . . . . . . 106
Battery return program . . . . . . . . . . . 106
German Ordinance for Work gloss statement. . . 107
Electronic emission notices. . . . . . . . . . 107
Federal Communications Commission (FCC)
Statement. . . . . . . . . . . . . . . 107
Index. . . . . . . . . . . . . . . . . 111
ii ThinkServer Installation and User Guide