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Contents
Important safety information . . . . . .v
Conditions that require immediate action . .v
General safety guidelines . . . . . . . .vi
Service . . . . . . . . . . . . .vi
Power cords and power adapters . . . . vii
Extension cords and related devices . . . viii
Plugs and outlets . . . . . . . . . viii
Batteries . . . . . . . . . . . . viii
Heat and product ventilation . . . . .ix
CD and DVD drive safety . . . . . . .x
Additional safety information . . . . . .x
Laser compliance statement . . . . . xiv
Important notice for users . . . . . . xvii
Important regulatory notice for users . . . xvii
Information about hard disk capacity . . . xvii
Finding information with Access IBM . . xix
Chapter 1. Overview of your new ThinkPad
computer . . . . . . . . . . . . .1
Your ThinkPad at a glance . . . . . . .2
Features . . . . . . . . . . . . . .3
Specifications . . . . . . . . . . . .5
Caring for your ThinkPad computer . . . .6
Chapter 2. Solving computer problems . .11
Diagnosing problems . . . . . . . . .12
Troubleshooting . . . . . . . . . . .12
Error messages . . . . . . . . . .12
Errors without messages . . . . . . .17
A password problem . . . . . . . .19
A power switch problem . . . . . . .19
Keyboard problems . . . . . . . .19
UltraNav problems . . . . . . . . .20
Standby or hibernation problems . . . .21
Computer screen problems . . . . . .25
Battery problems . . . . . . . . .27
Hard disk drive problems . . . . . .28
A startup problem . . . . . . . . .28
Fingerprint authentication problems . . .30
Other problems . . . . . . . . . .31
Starting BIOS Setup Utility . . . . . . .35
Recovering pre-installed software . . . . .36
For ThinkPad T41/41p Series computer . .36
For other ThinkPad T40 Series computer 37
Upgrading the hard disk drive . . . . . .38
Replacing the battery . . . . . . . . .40
Chapter 3. Getting help and service . . .43
Getting help and service . . . . . . . .44
Getting help on the Web . . . . . . . .44
Calling the Customer Support Center . . .44
Getting help around the world . . . . . .46
Appendix A. Wireless related information 47
Wireless interoperability . . . . . . . .47
Usage environment and your health . . . .47
Authorized Operation Within the United
States and Canada . . . . . . . . . .48
Enabling Extended Channel Mode . . . .49
Appendix B. Warranty information . . . .51
Lenovo Statement of Limited Warranty . . .51
Part 1 - General Terms . . . . . . .51
Part 2 - Country-unique Terms . . . . .55
Part 3 - Warranty Information . . . . .69
Guarantee supplement for Mexico . . .75
Appendix C. Customer Replaceable Units
(CRUs) . . . . . . . . . . . . .77
Appendix D. Notices . . . . . . . . .79
Notices . . . . . . . . . . . . . .79
Television output notice . . . . . . .80
Electronic emissions notices . . . . . . .80
Federal Communications Commission
(FCC) Declaration of Conformity . . . .80
Industry Canada Class B emission
compliance statement . . . . . . . .81
European Union EMC Directive
conformance statement . . . . . . .81
Environmental notices for Japan . . . . .82
IBM Lotus Software Offer . . . . . . .83
Trademarks . . . . . . . . . . . .85
Index . . . . . . . . . . . . . .87
© Lenovo 2005. Portions © IBM Corp. 2005. iii