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v The surface of your finger is very different from when you registered your
fingerprint.
v Your finger is wet.
v A finger is used that has not been enrolled.
To
improve the situation, try the following:
v Clean or wipe your hands to remove any excess dirt or moisture from the
fingers.
v Enroll and use a different finger for authentication.
v If your hands are too dry, apply lotion to them.
Other problems
Problem:
The computer locks or does not accept any input.
Solution:
Your computer might lock when it enters standby mode during a
communication operation. Disable the standby timer when you are
working on the network.
To turn off the computer, press and hold the power switch for 4 seconds
or more.
Problem:
The computer does not start from a device you want, such as a diskette
drive.
Solution:
Refer to the Startup menu of the BIOS Setup Utility. Make sure that the
startup sequence in the BIOS Setup Utility is set so that the computer
starts from the device you want.
Also make sure that the device from which the computer starts is enabled.
In the startup menu in the BIOS Setup Utility, make sure that the device is
included in the ″Boot priority order″ list. If it is included in the ″Excluded
from boot order″ list, it is disabled. Select the entry for it in the list and
press the x key. This moves the entry to the ″Boot priority order″ list.
If you are using the ThinkPad T41/T41p Series computer, in the startup
menu in the BIOS Setup Utility, make sure that there is no exclamation
point ! to the left of the hard disk drive or its child node. If there is such a
mark, the hard disk drive is disabled. To enable the drive, press the Insert
key and clear the mark.
Problem:
The computer does not respond.
Solving computer problems
Chapter 2. Solving computer problems 31