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Troubleshooting
Windows Printing
Problem No. 1 When I tried to install the Printing software for Peer-to-Peer
printing, I received an error message and the installation was
aborted..
Solution No. 1 This may be caused by an existing installation of the printer port
software. Before attempting another installation:
• Remove the existing installation
• Restart your PC
To remove an existing printer port installation:
5. Open Start - Settings - Control Panel - Add/Remove Programs
6. Look for an entry with a name like "Shared Port", "Shared Printer
Port", " LevelOne Printer Server Driver" or " LevelOne Printer
Server Port".
7. Select this item, click "Add/Remove", and confirm the deletion.
Problem No. 2 On Windows 95, I installed the Print Port Driver for Peer-to-Peer
Printing, but when I selected a port on a LevelOne Printer Server
and clicked "Add", the printer was not installed.
Solution No. 2 Try installing the Printer using the standard Windows tools, as follows:
1. Start the Add Printer Wizard.
2. Select Network Printer when prompted "How is the printer attached
to your Computer?", and click Next.
3. When prompted for the Network Path or Queue, enter a dummy
value such as shown below. (Do NOT select Yes for "Do you print
for MS-DOS programs?")
4. The printer wizard will display a message stating that "The Network
Printer is off-line". This is OK. Continue the Add Printer Wizard
until finished.
5. Go to the Printers folder (Control Panel-Printers). The printer icon
will be grayed out indicating the printer is not ready.
6. Right-click the Printer, and select Properties. Then select the Details
tab, as shown below.
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