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Troubleshooting
Unix Troubleshooting
Problem No. 1 LevelOne Printer Server device is not recognized.
Solution No. 1 Check the following:
• The network cable is OK.
• There are no routers between the LevelOne Printer Server and the
UNIX host during IP address assignment.
• There are no NetWare File Servers without TCP/IP support
between the LevelOne Printer Server and the UNIX host.
• You have used the correct hardware address, as shown on a sticker
on the base of the device.
• Use the ping command to see if the LevelOne Printer Server is a
valid device on the network.
Problem No. 2 The LevelOne Printer Server’s IP address is forgotten and it needs
to be installed in a new environment.
Solution No. 2 Use the "Reset" button to restore the factory default settings, as
described below, then configure as for a new device.
1. .Turn the LevelOne Printer Server OFF.
2. Press and hold the diagnostic button. While pressing the button,
switch the LevelOne Printer Server ON.
3. If you continue pressing the button for 10 seconds, a diagnostic
page will be printed, showing the new (default) settings.
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