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MAKE SURE THE PAPER SIZE AND PAPER TYPE SETTINGS ARE THE SAME FOR EACH TRAY
1 Print a menu settings page and compare the settings for each tray.
2 If necessary, adjust the settings from the Paper Size/Type menu.
Note: None of the paper sources, trays, or feeders automatically sense the paper size. You must set the size from
the Paper Size/Type menu on the printer control panel or from the Embedded Web Server.
Large jobs do not collate
These are possible solutions. Try one or more of the following:
MAKE SURE COLLATE IS SET TO ON
From Print Properties or the printer control panel Finishing menu, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by reducing the number and size of fonts, the number and complexity of
images, and the number of pages in the job.
Unexpected page breaks occur
Increase the Print Timeout value:
1 From the printer control panel, press .
2 Press the arrow buttons until Settings appears, and then press .
3 Press the arrow buttons until General Settings appears, and then press .
4 Press the arrow buttons until Timeouts appears, and then press .
5 Press the arrow buttons until Print Timeout appears, and then press .
6 Press the arrow buttons until the value you want appears, and then press .
Solving copy problems
Copier does not respond
These are possible solutions. Try one or more of the following:
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
CHECK THE POWER
Make sure the printer is plugged in, the power is on, and Ready appears.
Troubleshooting
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