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Copier does not respond ...........................................................................................................................................................197
Scanner unit does not close......................................................................................................................................................197
Poor copy quality..........................................................................................................................................................................198
Partial document or photo copies..........................................................................................................................................199
Solving scanner problems.............................................................................................................................................199
Checking an unresponsive scanner .......................................................................................................................................199
Scan was not successful .............................................................................................................................................................200
Scanning takes too long or freezes the computer............................................................................................................200
Poor scanned image quality .....................................................................................................................................................200
Partial document or photo scans............................................................................................................................................201
Cannot scan from a computer .................................................................................................................................................201
Solving fax problems.......................................................................................................................................................201
Caller ID is not shown..................................................................................................................................................................201
Cannot send or receive a fax.....................................................................................................................................................202
Can send but not receive faxes................................................................................................................................................203
Can receive but not send faxes................................................................................................................................................204
Received fax has poor print quality........................................................................................................................................204
Blocking junk faxes.......................................................................................................................................................................205
Solving option problems................................................................................................................................................205
Option does not operate correctly or quits after it is installed ....................................................................................205
Drawers.............................................................................................................................................................................................206
Multipurpose feeder....................................................................................................................................................................206
Memory card ..................................................................................................................................................................................207
Solving paper feed problems.......................................................................................................................................207
Paper frequently jams.................................................................................................................................................................207
Paper jam message remains after jam is cleared ...........................................................................207
Page that jammed does not reprint after you clear the jam.........................................................................................207
Solving print quality problems....................................................................................................................................208
Blank pages.....................................................................................................................................................................................208
Characters have jagged or uneven edges ...........................................................................................................................208
Clipped images..............................................................................................................................................................................209
Dark lines .........................................................................................................................................................................................209
Gray background ..........................................................................................................................................................................209
Incorrect margins..........................................................................................................................................................................210
Light colored line, white line, or incorrectly colored line...............................................................................................210
Paper curl.........................................................................................................................................................................................211
Print irregularities .........................................................................................................................................................................211
Repeating defects.........................................................................................................................................................................212
Skewed print...................................................................................................................................................................................212
Print is too light .............................................................................................................................................................................212
Print is too dark..............................................................................................................................................................................214
Solid color pages...........................................................................................................................................................................215
Toner fog or background shading appears on the page ...............................................................................................215
Toner rubs off.................................................................................................................................................................................215
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