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Diagnostic Information 2-6
4040 Finisher
ServiceErrorMessageTable
Error Symptom or Message Action
938 Finisher Option Controller
Card, No response
Be sure the power cord and
interface cable are securely
plugged in. POR the printer. If
there is still a failure, replace the
finisher option controller card (PN
11D00326) located on the printer
controller board.
If there is still a problem, replace
thefinisherdriverboard(PN
11D0294).
951 The delivery motor requires
service.
Go to the “Paper Delivery Motor
Service Check” on page 2-11.
952 The stapler assembly
requires service.
Be sure the stapler is clear of jams
and the staple cartridge is
properly installed and tested.
PORA the machine if the stapler is
not in the home position. If there is
still a problem,go to the “Stapler
Motor Service Check” on page
2-16.
954 The adjusting plate requires
service.
Go to the “Stapler Shift Motor
Service Check” on page 2-16.
955 The finisher output bin
assembly has had a vertical
movement failure.
Go to the “Tray Height Service
Check” on page 2-18.
956 The shutter requires service. Go to the “Shutter Service Check”
on page 2-15.
957 The swing guide requires
service.
Go to the “Swing Guide Service
Check” on page 2-17.
958 The paper full sensor
requires service.
Go to the “Distance Detecting
Sensor Service Check” on page
2-10.
959 The stapler motor requires
service.
Go to the “Stapler Motor Service
Check” on page 2-16.
962 The shift motor requires
service.
Go to the “Stapler Shift Motor
Service Check” on page 2-16.