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Diagnostic Information 2-1
4098-001
2. Diagnostic Information
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Service error indications are a series of Power light flashes. There is
a pause between each series of flashes. If your printer has an error
indicator, locate the series of flashes in the “Error Indicator Table”
on page 2-2. and take the indicated action. Unplug the printer to
clear the error indicator.
The printer also logs the last occurring error. If you think it may have
an intermittent error, or the error indicator lights have been cleared,
you can retrieve the error:
1. Run the“Print NVRAM Contents” on page 3-6 The last error
appears at the bottom of the page.
2. To capture the next error in the error log, run “Clear NVRAM”
on page 3-5 to clear the error.
3. Run the “Print Test Page” on page 3-2.” If no error appears,
go to “Power-On Self Test (POST) Sequence” on page 2-4.”
Indicator Light Table
Indicator Light Indicates
Power light on Machine is on.
Power light on and busy light
flashes
Paper jam or paper out.
Power light and busy light flashes Go to the “Carrier Transport Service
Check,”on page 2-8.
Both lights on at the same time Printer is busy or printing.
Power light flashes See “Error Indicator Table” on
page 2-2