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2-6 Service Manual
4098-001
Symptom Tables
Locate the symptom in the following tables and take the indicated
action.
Carrier Transport Problems
Maintenance Station Problems
Operator Panel Problems
Printer Communication Table
Symptom Action
• No carrier movement
• Slow carrier movement
• Carrier stops
• Carrier slams side frame
• Carrier does not move to
cartridge load position when
opening access door
Go to the “Carrier Transport
Service Check” on page 2-8.
Symptom Action
• Fails to cap the printheads
• Fails to clean the printheads
Go to the “Maintenance Station
Service Check” on page 2-10.
Symptom Action
• Power or Paper Feed buttons
do not operate
• Power or Busy lights do not
come on
Replace the operator panel, or the
system board.
Symptom Action
• Not able to print Test Page Check the USB cable and system
board cable connections. If OK,
replace Power/Parallel/USB board