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Customer support
Description Where to find (North America) Where to find (rest of world)
Telephone support
Call us at
• US: 1-800-332-4120
– Monday–Friday (8:00 AM–11:00 PM ET),
Saturday (Noon–6:00 PM ET)
• Canada: 1-800-539-6275
– Support in English: Monday–Friday
(8:00 AM–11:00 PM ET), Saturday (Noon–
6:00 PM ET)
– Support in French: Monday–Friday
(9:00 AM–7:00 PM ET)
• Mexico: 01-800-253-9627
– Monday–Friday (8:00 AM–8:00 PM ET)
Note: Support numbers and times may change
without notice. For the most recent telephone
numbers available, see the printed warranty
statement that came with your printer.
Telephone numbers and support hours vary by
country or region.
Visit our Web site at www.lexmark.com. Select
a country or region, and then select the
Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed warranty
that came with your printer.
E-mail support
For e-mail support, visit our Web site:
www.lexmark.com.
1 Click SUPPORT.
2 Click Technical Support.
3 Select your printer family.
4 Select your printer model.
5 From the Support Tools section, click e-Mail
Support.
6 Complete the form, and then click Submit
Request.
E-mail support varies by country or region, and
may not be available in some instances.
Visit our Web site at www.lexmark.com. Select
a country or region, and then select the
Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed warranty
that came with your printer.
Limited Warranty
Description Where to find (USA) Where to find (rest of world)
Limited Warranty Information
Lexmark International, Inc. furnishes a
limited warranty that this printer will
be free of defects in materials and
workmanship for a period of 12
months after the original date of
purchase.
To view the limitations and conditions of this
limited warranty, see the Statement of
Limited Warranty included with this printer,
or set forth at www.lexmark.com.
1 Click SUPPORT.
2 Click Warranty Information.
3 Click Statement of Limited Warranty
for Inkjet & All-In-One Printers.
4 Scroll through the Web page to view the
warranty.
Warranty information varies by
country or region. See the printed
warranty that came with your
printer.
Record the following information (located on the store receipt and the back of the printer), and have it ready when
you contact customer support so that they may serve you faster:
• Machine Type number
• Serial number
Introduction
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