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Troubleshooting
Using the printer troubleshooting software
(Windows only)
The Lexmark Service Center provides step-by-step troubleshooting help and contains links to printer maintenance
tasks and customer support.
To open the Lexmark Service Center, use one of these methods:
Method 1 Method 2
If it appears on an error message dialog, click the For
additional assistance, use the Lexmark Service
Center link.
1 Do one of the following:
• In Windows Vista, click .
• In Windows XP and earlier, click Start.
2 Click All Programs or Programs, and then select the
printer program folder from the list.
3 Select Lexmark Service Center.
Setup troubleshooting
Incorrect language appears on the display
These are possible solutions. Try one of the following:
CHANGE THE LANGUAGE SELECTION DURING INITIAL SETUP
During initial setup, and every time you reset the printer to factory default settings, you will be asked to select a
language.
To select a language, press the up or down arrow button until the language that you want is highlighted, and then
press OK.
SELECT A DIFFERENT LANGUAGE AFTER INITIAL SETUP
1 From the printer control panel, press .
2 Press the up or down arrow button until Device Setup is highlighted, and then press OK.
3 Press OK again.
4 Press the up or down arrow button until the language you want is highlighted, and then press OK.
Troubleshooting
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