Lexmark 896 Scanner User Manual


 
Action Yes No
Step 2
a From the printer control panel, set the paper type and weight in the
Paper menu to match the paper loaded in the tray.
b Resend the print job.
Do vertical voids appear on prints?
Go to step 3. The problem is solved.
Step 3
Check if you are using a recommended type of paper.
a Load the specified tray or feeder with a recommended type of paper.
b Resend the print job.
Do vertical voids appear on prints?
Go to step 4. The problem is solved.
Step 4
a Redistribute the toner in the imaging unit.
1 Remove the toner cartridge, and then the imaging unit.
2 Firmly shake the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
3 Reinstall the imaging unit, and then the cartridge.
b Resend the print job.
Do vertical voids appear on prints?
Go to step 5. The problem is solved.
Step 5
Replace the imaging unit, and then resend the print job.
Do vertical voids appear on prints?
Contact
customer
support.
The problem is solved.
Solving copy problems
“Copier does not respond” on page 353
“Partial document or photo copies” on page 353
“Poor copy quality” on page 354
“Scanner unit does not close” on page 355
Troubleshooting 352