Lexmark 1020 Printer User Manual


 
Diagnostic Information 2-5
4078-00X
Paper Feed Problems
Power Problems
Print Quality Problems
Symptom Action
Fails to pick paper
Picks more than one sheet of
paper
Picks paper but fails to feed
Paper jams
Paper fails to exit
Noisy paper feed
Go to the “Paper Feed Service
Check” on page 2-9.
Envelopes fail to feed Go to the “Envelope Feed Service
Check” on page 2-7.
Paper skews Go to the “Paper Path Service
Check” on page 2-11.
Symptom Action
No power in machine, no Power
On light, no motors
Go to the “Power Service Check” on
page 2-12.
Symptom Action
Voids in characters
Light print
Prints off the page
Fuzzy print
Carrier moves but no print
Printhead drys prematurely
Colors print incorrectly
Vertical alignment off
Go to the “Print Quality Service
Check” on page 2-13.
Ink smearing
Vertical streaks on paper
Print lines crowded
Go to the “Paper Feed Service
Check” on page 2-9.