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Clearing printer jams
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Clearing jams
3 Close the duplex rear door. Make sure it snaps into place.
4 Press .
270 and 280 Paper jams
Paper jams in this group have been divided into 27x and 28x groups. If you have an output expander, high-capacity output
stacker, or the 5-bin mailbox, see 27x Paper Jam Check Bin x. If you have a finisher, see 28x Paper Jam Check Finisher.
27x Paper Jam Check Bin x
To clear a jam in the output expander, high-capacity output stacker, or the 5-bin mailbox:
1 If the paper is exiting into the bin or finisher, pull the media straight out, and press . Otherwise, continue with
step 2.
2 Push the output bin rear door latches in toward the center. The rear doors will open and drop down.
Note: If you only have one output option, you may only have one rear door.