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Action Yes No
Step 2
a Check the original file for manual page breaks.
b Resend the print job.
Did the file print correctly?
The problem is solved. Contact
customer
support.
MS312 printing problems
Print job takes longer than expected
Action Yes No
Step 1
Reduce the number and size of fonts, the number and complexity of
images, and the number of pages in the print job, and then resend the
print job.
Does the print job still take long?
Go to step 2. The problem is solved.
Step 2
Disable the Page Protect feature.
From the printer control panel, navigate to:
> Settings > > General Settings > > Print Recovery >
> Page Protect > > Off >
Does the print job still take long?
Go to step 3. The problem is solved.
Step 3
Change the environmental settings.
From the printer control panel, navigate to:
> Settings > > General Settings > > Eco‑Mode > select
a setting >
Note: When using the Eco-Mode setting, you may notice a reduction in
performance.
Does the print job still take long?
Install additional
printer memory.
For more information,
contact
customer
support.
The problem is solved.
Troubleshooting 182