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Action Yes No
Step 1
a Print a font sample list to check if the fonts you are using are supported
by the printer.
1 From the printer control panel, navigate to:
> Reports > > Print Fonts >
2 Press the arrow buttons until PCL Fonts or PostScript
Fonts appears, and then press
.
b Use a font that is supported by the printer or install the font that you
want to use. For more information, contact your system support
person.
c Resend the print job.
Do prints still contain characters that have jagged or uneven edges?
Go to step 2. The problem is solved.
Step 2
a Use a font that is supported by the printer or install the font that you
want to use in your computer. For more information, contact your
system support person.
b Resend the print job.
Do prints still contain characters that have jagged or uneven edges?
Contact
customer
support.
The problem is solved.
MS315 and MS415 print quality problem
Characters have jagged or uneven edges
Action Yes No
Step 1
a Print a font sample list to check if the fonts you are using are supported
by the printer.
1 From the control panel, navigate to:
Menus > Reports > Print Fonts
2 Select PCL Fonts or PostScript Fonts.
b Resend the print job.
Are you using fonts that are supported by the printer?
Go to step 2. Select a font that is
supported by the
printer.
Troubleshooting 202