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Troubleshooting
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Troubleshooting
15
Printer prints very slowly
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Close any open applications not in use.
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Select a lower Print Quality setting in the Printer Properties.
For help, see page 4.
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Consider purchasing more memory or increasing the
virtual memory for your computer.
Note: Photos or documents containing graphics may take
longer to print than regular text.
Printer ejects a blank page after appearing to print
Make sure:
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You have removed the sticker and transparent tape on the
bottom of the print cartridge. For help, see page 9.
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Your Lexmark printer is set as the default printer.
Printer is plugged in but doesn’t print, or you get a
Printer Offline message
Make sure:
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The printer is turned
On
, and the paper is loaded correctly.
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The parallel or USB cable is completely plugged into the
printer
.
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Your Lexmark printer is set as the default printer.
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The printer is not being held or paused. To check the
printer status:
1
From the Printers folder, double-click the
Lexmark Z12
icon.
2
Click the
Printer
menu and make sure no check mark
appears next to the
Pause Printing
option.
Print a test page. If the test page prints, the printer is
functioning properly. Check your software application.