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Appendix A: Troubleshooting
Frequently Asked Questions
Wireless-G Broadband Router with 2 Phone Ports
Does the Router support ICQ send file?
Yes, with the following fix: click ICQ menu -> preference -> connections tab->, and check I am behind a firewall
or proxy. Then set the firewall time-out to 80 seconds in the firewall setting. The Internet user can then send a file
to a user behind the Router.
I set up an Unreal Tournament Server, but others on the LAN cannot join. What do I need to do?
If you have a dedicated Unreal Tournament server running, you need to create a static IP for each of the LAN
computers and forward ports 7777, 7778, 7779, 7780, 7781, and 27900 to the IP address of the server. You can
also use a port forwarding range of 7777 ~ 27900. If you want to use the UT Server Admin, forward another port.
(Port 8080 usually works well but is used for remote admin. You may have to disable this.) Then in the
[UWeb.WebServer] section of the server.ini file, set the ListenPort to 8080 (to match the mapped port above) and
ServerName to the IP assigned to the Router from your ISP.
Can multiple gamers on the LAN get on one game server and play simultaneously with just one public IP
address?
It depends on which network game or what kind of game server you are using. For example, Unreal Tournament
supports multi-login with one public IP.
How do I get Half-Life: Team Fortress to work with the Router?
The default client port for Half-Life is 27005. The computers on your LAN need to have “+clientport 2700x”
added to the HL shortcut command line; the x would be 6, 7, 8, and on up. This lets multiple computers connect
to the same server. One problem: Version 1.0.1.6 won’t let multiple computers with the same CD key connect at
the same time, even if on the same LAN (not a problem with 1.0.1.3). As far as hosting games, the HL server does
not need to be in the DMZ. Just forward port 27015 to the local IP address of the server computer.
How can I block corrupted FTP downloads?
If you are experiencing corrupted files when you download a file with your FTP client, try using another FTP
program.
The web page hangs; downloads are corrupt, or nothing but junk characters are being displayed on the
screen. What do I need to do?
Force your Ethernet adapter to 10Mbps or half duplex mode, and turn off the “Auto-negotiate” feature of your
Ethernet adapter as a temporary measure. (Please look at the Network Control Panel in your Ethernet adapter’s
Advanced Properties tab.) Make sure that your proxy setting is disabled in the browser. Check our website at
www.linksys.com for more information.
If all else fails in the installation, what can I do?
Reset the Router by holding down the reset button until the Power LED fully turns on and off. Reset your cable or
DSL modem by powering the unit off and then on. Obtain and flash the latest firmware release that is readily
available on the Linksys website, www.linksys.com.