Filter
Top Products
Network Troubleshooting Tree
18
Step #6 – I have entered the Settings
on my System and pressed the “DDNS
STATUS” button
You have received a SUCCESS
message
Your system should be connected to
the remote DDNS server now.
You have received a FAILED
message
Your system is not communicating with
the remote DDNS Server.
See Step #6 Troubleshooting
Step #7 – I have installed the software
on my PC inside my Local Network and
have tested my connection
I am able to locally connect to my
System
Your system is connecting on your local
network.
I am unable to locally connect to
my system
Your system is not communicating on
your local network.
See Step #7 Troubleshooting
Step #8 – I have installed the software
on my PC in a remote location and
have tested my connection
I am able to locally connect to my
System
Your system is connecting and working
over the Internet.
I am unable to remotely connect to
my system
Your system is not communicating over
the internet.
Confirm that all previous steps
have been successfully completed,
especially the Port Forwarding
section. If you are still
experiencing problems, please call
for support.
Congratulations!
You can now view your system
remotely!