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DEFINITY® Enterprise Communications Server Release 7
Console Operations
555-230-700
Issue 4
June 1999
Using the Features
58Using Features for Internal Use
4
Feature Name
Leave Word Calling
Procedures
To store a message when a phone is busy or a call goes unanswered:
1. Press the
START button.
2. Dial the desired extension.
Called party’s phone is busy or goes unanswered.
3. Press the
LWC button. This leave a preprogrammed “call me” message.
4. Hang up.
To cancel a message you left for a system user:
1. Press the
START button.
2. Press the
LWC CANCEL button.
3. Dial extension number where message was left.
4. Select one of the following options:
■ If you hear a confirmation tone (3 short bursts of tone), press the
RELEASE button.
or
■ If you hear a reorder tone (fast busy tone), press the CANCEL button
to try again.
Retrieving Messages
You can retrieve messages for other system users. Other system users may or may
not be able to retrieve their own messages.
Example
Rich Winston, manager of Widgets, Inc. self-cleaning bathtub manufacturing,
needs to retrieve leave word calling messages left for him on his assembly line
phone. He calls Pat and Pat sees the following information on her display:
Pat tells Rich that Ann Carter called him two times; the last time she called was at
10:45 on February 7; and Ann wants Rich to call her back at extension 3124.
CARTER ANN 2/7 10:45a 2 CALL 3124