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DEFINITY® Enterprise Communications Server Release 7
Console Operations Quick Reference
555-230-890
Issue 3
June 1999
Console Operations
33Feature Operation
3. Press the START button.
■ You hear a dial tone.
■ The Serial Call lamp goes off.
■ The Split lamp goes on.
4. Dial the number for the person to whom you want to transfer the call.
■ You hear a ringback tone.
■ The display shows the extension you are calling.
5. Press the
RELEASE button as soon as the call starts ringing.
■ The calling person is connected to the ringing phone line.
■ You are disconnected from the call.
■ The Split lamp goes off.
■ The call appearance lamp goes off.
■ The display goes blank.
■ The Position Available lamp goes on.
■ The console returns to the normal operating mode.
6. When the called person hangs up on the calling person, the calling person
is automatically routed back to the console.
■ You hear a 1-burst repetitive ring.
■ The display identifies the incoming call as a serial call:
■ The Position Available lamp goes off.
■ The call appearance lamp flashes.
7. Answer the recall.
■ You are reconnected to the caller.
■ The call appearance lamp stops flashing, but remains on.
■ The Serial Call lamp goes on.
8. Transfer the caller to the next person by repeating Steps 3 through 5.
The Serial Call feature remains activated until the trunk drops from the switch or
you cancel the feature manually by pressing the
SERIAL CALL
button.
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230890_3.bk Page 33 Tuesday, April 20, 1999 12:57 PM