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30 Matrox Graphics Card – User Guide
2
Look at the
Microsoft DirectX
label.
1
Solution
If DirectX 7.0 or later isn’t installed, install it. Run the setup program from the
DirectX
folder
of the Matrox installation CD-ROM.
Problem After restarting computer, Windows 98/Me warns that
the graphics card isn’t configured correctly
1
Cause
You may have a conflict because of previously installed display drivers.
1
Solution
Delete all existing display drivers and reinstall Matrox display drivers.
1
If Windows prompts you to start the
Add New Hardware Wizard
, click
Cancel
. (If you
start the Wizard, it will
not
detect your graphics card.)
2
Click
Start
#
Control Panel
#
System
(double-click)
#
Device
Manager
.
3
Click the plus sign next to
Other devices
(if it appears) and
Display adapters
.
4
Delete
all
listed display adapters (click each, then click
Remove
),
then click
OK
.
5
Restart your computer and reinstall the Matrox display drivers
(see page 8).
Problem Using multiple displays under Windows 98/Me/2000/XP or NT 4.0,
program doesn’t work with main graphics card
1
Cause
Your main graphics card may not be controlling your primary display. The graphics card that
controls your primary display is the one that first displays information when you restart your
computer. (A DualHead-supporting graphics card may display this startup information on
both of its displays at the same time.)
Programs that don’t recognize multiple displays may not work with a graphics card unless it’s
controlling your primary display.
Your computer BIOS (Basic Input/Output System) and the slot type (ISA, PCI or AGP – see
“Choose an expansion slot”, page 3) of each graphics card help determine which graphics
card controls your primary display.
U
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