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40 Matrox Graphics Card – User Guide
Problem Can’t view video
1
Cause
Your display settings may be too high.
1
Solution
Try lowering your display settings (resolution, color palette, and/or refresh rate). For
information on changing display settings, see “Display setup”, page 9.
2
Cause
Under certain conditions, certain video may not be viewable with your secondary display.
1
Solution
Try using your main display instead.
Problem Mouse pointer flickers or disappears when it’s over a video window
1
Cause
You may be using a customized mouse pointer. Windows draws customized mouse pointers
in a way that may cause them to flicker or disappear while they’re over a video window.
1
Solution
Windows 98/Me/2000/XP –
Use default Windows mouse pointers:
1
Windows 98/Me/2000 –
Click
Start
#
Settings
#
Control Panel
.
Windows XP –
Click
Start
#
Control Panel
#
Printers and Other Hardware
.
2
Double-click the
Mouse
icon, then click the
Pointers
tab.
3
In the
Scheme
box, select (or reselect) “
(None)
”, then click
OK
.
2
Cause
You may be viewing digital video with the secondary display of your DualHead-supporting
graphics card. On a secondary display, mouse pointers are drawn in a way that may cause
them to flicker or disappear while they’re over a video window.
1
Solution
View digital video with the main display of your DualHead-supporting graphics card.