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Matrox Graphics Card – User Guide 35
3
Solution
If possible, update your Matrox display driver. Matrox makes new display drivers available on
the Matrox Web site (www.matrox.com/mga
)
4
Solution
Disable Matrox hardware acceleration:
Windows 98/Me –
1
Right-click the
My Computer
icon on the Windows desktop background.
2
Click
Properties
#
Performance
#
Graphics
.
3
Move the
Hardware acceleration
slider to
None
.
4
Click
OK
#
Close
#
Yes
to accept the changes and restart your computer.
Windows 2000/XP –
1
Right click your Windows desktop background, then click
Properties
#
Settings
#
Advanced
#
Troubleshooting
.
2
Move the
Hardware acceleration
slider to
None
.
3
Click
OK
#
OK
to accept the changes.
2
Cause
Windows 98/Me –
There may be a conflict between resources in your system.
1
Solution
1
Click
Start
#
Control Panel
#
System
(double-click)
#
Device Manager
.
2
Click the plus sign next to
Other devices
(if it appears) and
Display adapters
.
3
Delete any display adapter
other than
the one for your Matrox graphics card.
4
Restart your computer.
Problem Program window or dialog box doesn’t appear on screen
1
Cause
Another window or dialog box may be covering the window or dialog box you want to see.
1
Solution
Move, close, or minimize any window or dialog box that may be covering the window or
dialog box you want to see.
Note:
If your Matrox product was provided by the manufacturer of your computer, check the
Web site of that manufacturer for the latest display driver. A display driver provided by the
manufacturer of your computer is more likely to be tested with your computer model.
Note:
If you identify a program that doesn’t work well with Matrox acceleration, please
contact Matrox technical support (see page 54) and describe the problem. This information
may help us come up with a fix or work-around in a future driver release.