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Troubleshooting
4-3
Logged-In LED Indications
Review the event browser and do the following to diagnose and correct an
isolated E_Port:
1. Does the event browser show an alarm about an invalid attach on the
affected port?
• Yes - Review the ISL group in the active security set to ensure that the
membership includes the necessary ports and that the secrets on all
switches are correct.
•No - Continue.
2. Does the event browser show a repeating alarm about an unsupported
E_Port command on the affected port?
• Yes - The port is configured as an FL_Port and connected to another
switch. Correct the port connection or the port type.
•No - Continue.
3. Display the fabric domain IDs using the Show Domains command or the
Switch data tab in the McDATA Embedded Web Server topology display.
Are all domain IDs in the fabric unique?
•Yes - Continue.
• No - Correct the domain IDs on the offending switches using the Set
Config Switch command or the McDATA Embedded Web Server
Switch Properties window. Reset the port. If the condition remains,
continue.
4. Compare the RA_TOV and ED_TOV timeout values for all switches in the
fabric using the Show Config Switch command or the Switch data tab of
the McDATA Embedded Web Server topology display. Is each timeout
value the same on every switch?
•Yes - Continue.
• No - Correct the timeout values on the offending switches using the
Set Config Switch command or the McDATA Embedded Web Server
Switch Properties dialog. Reset the port. If the condition remains,
continue.
5. Display the active zone set on each switch using the Zoning Active
command or the Active Zoneset tab of the McDATA Embedded Web
Server topology display. Compare the zone membership between the two
active zone sets. Are they the same?
• Yes - Contact your authorized maintenance provider.
• No - Deactivate one of the active zone sets or edit the conflicting zones
so that their membership is the same. Reset the port. If the condition
remains, contact your authorized maintenance provider.
NOTE: This can be caused by merging two fabrics whose active zone sets have two
zones with the same name, but different membership.