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TROUBLESHOOTING GUIDE (CONTINUED)
Symptoms Possible Causes Solution
Scanner beeps
at some bar
codes and NOT
for others of the
same bar code
symbology
The bar code may
have been printed
incorrectly
Check if it is a check
digit/character/or border problem.
Scanner beeps
at some bar
codes and NOT
for others of the
same bar code
symbology
The scanner is not
configured correctly
for this type of bar
code
Check if check digits are set
properly.
Scanner beeps
at some bar
codes and NOT
for others of the
same bar code
symbology
The minimum symbol
length setting does
not work with the bar
code
Check if the correct minimum
symbol length is set.
The unit scans
the bar code but
there is no data
Configuration is not
correct
Make sure the scanner is
configured for the appropriate
mode.
The unit scans
but the data is
not correct
Configuration is
correct
Make sure that the proper PC type
AT, PS2 or XT is selected. Verify
correct country code and data
formatting are selected. Adjust
inter-character delay symptom.
The unit is
transmitting
each character
twice
Configuration is not
correct
Increase interscan code delay
setting. Adjust whether the F0
break is transmitted. It may be
necessary to try this in both
settings.