MGE UPS Systems EX-5, EX-7, EX-11RT Power Supply User Manual


 
Table 4-2: Troubleshooting requiring MGE after-sales support.
Symptoms Indication Correction
LED and are on, Internal fault Call Customer Care (800) 438-7373.
Bypass AC Source is present and transfer of load (Hours: 24/7) or (800) 523-0142 (During
business on Bypass AC source business hours)
and audible alarm is on.
the LCD display shows:
xxx FAULT
LED is on, and Battery fault during the battery test. Follow the battery replacement
audible alarm is on, procedure in section 4.4.
the LCD display shows
BATTERY FAULT
LED is on, Static switch failure Call the Customer Care Center.
the LCD display shows:
SHUTDOWN
STATIC SW FAILED
Audible alarm is on, Batteries may have exceeded Follow the battery replacement
the LCD display shows: their rated life period. Battery procedure in section 4.4.
END OF WARRANTY capacity is severely reduced.
NOTE: To reset the alarm permanently, press both function buttons and for more than 3 seconds.
2221
17
17
1817
EX 5/7/11RT Systems
Maintenance4 — 2 86-86000-00 B00