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Service Information
If your RAMCard requires repair, please return it to the dealer from
whom it was purchased. If it is not possible to return the RAMCard to
your dealer, you may send it directly to Microsoft Consumer Products.
If the repair is required during the warranty period, please enclose
proof of purchase. During warranty, we will replace or repair your
RAMCard without charge. See previous section for more details re-
garding warranty coverage.
If the RAMCard requires service after the warranty period expires, it
will be repaired for a flat fee of $39.50. This service charge does not
cover damage due to negligence, misuse, or inadequate packaging on
return to MCP.
To return your RAMCard for service, please mail it post-paid to Micro-
soft Consumer Products. Package the card securely as we cannot be
responsible for damage due to shipping. BE SURE to enclose proof of
purchase for warranty work or a check or money order for $39.50 for
non-warranty repairs.
Mail post-paid to:
Microsoft Consumer Products
A division of Microsoft, Inc.
10700 Northup Way
C-97200
Bellevue, WA 98004
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