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Problem Report Form
Smartio C168H/PCI
Customer name:
Company:
Tel: Fax:
Email: Date:
1. Moxa Product: o C168H/PCI Serial Number:___________
2. Moxa Driver version: ________________
3. Moxa hardware settings: PCI Slot number ________________________
4. Operating System: o DOS o Windows 95/98
o Windows NT 3.51 o Windows NT 4.0
o Others
5. PC Host: Make _________ Model _________
6. CPU: Speed _____MHz Make ______ Model ______
7. BIOS: Make __________________ Version _______
8. PCI IRQ Configuration in BIOS:
Slot no. 1 2 3 4
IRQ no
9. Problem Description: Please describe the symptom as clear as possible
including the error message you see. We may have to follow your description
to reproduce the symptom.
o Board not found. o Board found, but can't transfer data.
o Can transfer data, but lose data o Can transfer data but with garbled data.
o Others. Detailed error message description is recommended: