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Chapter 6 - Troubleshooting
Introduction .....................................................................................................................................................48
Frequently Asked Questions (FAQs) ............................................................................................................... 48
General FAQs ...........................................................................................................................................48
Windows 95/98 FAQs ...............................................................................................................................51
Windows NT FAQs ...................................................................................................................................51
Troubleshooting Procedures ........................................................................................................................... 52
Chapter 7 - Warranty, Service, and Technical Support
Introduction .....................................................................................................................................................54
Software User License Agreement.................................................................................................................. 54
Limited Warranty .............................................................................................................................................55
On-line Warranty Registration................................................................................................................... 55
Tech Support ................................................................................................................................................... 55
Recording MultiMobile SoftGSM Information ............................................................................................ 55
Contacting Tech Support via E-mail.......................................................................................................... 56
Service ............................................................................................................................................................56
The Multi-Tech BBS ........................................................................................................................................ 56
To log on to the Multi-Tech BBS................................................................................................................ 56
To Download a file.....................................................................................................................................57
About the Internet............................................................................................................................................57
About the Multi-Tech Fax-Back Service .......................................................................................................... 58
Appendices
Appendix A - Understanding GSM...................................................................................................................60
Introduction ...............................................................................................................................................60
About GSM Data.......................................................................................................................................60
For More Information ................................................................................................................................65
Glossary
GSM Acronyms.........................................................................................................................................71
Index