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Chapter 6 - Troubleshooting
MTSGSM
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Q18. What is GSM North America, the North American Interest Group ?
A18. On a regional basis, the MoU Association forms special interest groups, like GSM North
America, the Association’s North American Interest Group. This group’s purpose is to
• Promote the technology
• Identify/resolve compatibility, standards issues
• Cooperative efforts, common solutions
• Economies of scale, and
• Educate and inform
Q19. What is the GSM Alliance ?
A19. The North American GSM Alliance, L.L.C. Alliance is the first and only, all-digital wireless PCS
network of U.S. and Canadian carriers. The GSM Alliance was established in August 1997 to create a
North American network and develop seamless wireless communications for customers, whether at
home, away or abroad. The GSM Alliance’s collaborative efforts focus on serving the wireless
customer most efficiently by concentrating on such areas as roaming, customer care, national
distribution and data communications. While identifying themselves as GSM Alliance members,
individual companies continue to operate their own businesses and market under their own names.
Q20. What does MultiMobile SoftGSM require from your GSM network subscription?
A20. To use SMS and phonebook management nothing special is required. To use fax and/or data
this must be enabled in your subscription. Some operators separates incoming calls from outgoing
calls. This means that you might be able to send fax but not receive.
Q21. Does one MultiMobile SoftGSM license support only one GSM phone ?
A21. MultiMobile SoftGSM is installed for one specific handset on one specific port. This means that
MultiMobile SoftGSM can only handle one phone on one port at a time.
Windows 95/98 FAQs
Q22. When is MultiMobile SoftGSM for Windows 95 available ?
A22. The Windows 95 version is available today.
Q23. How do I use MultiMobile SoftGSM with Dial-Up Networking under Windows 95 ?
A23. To use MultiMobile SoftGSM for dialup networking (RAS) on Windows 95 you must install
support for this on your computer. Refer to your Windows documentation or online at Microsoft at:
http://support.microsoft.com/support/kb/ARTICLES/Q171/0
15.asp?PR=ALL&T1=1d&FR=0&A=T&T=T&S=F&
Windows NT FAQs
Q24. When is MultiMobile SoftGSM for Windows NT 4.0 available?
A24. The Windows NT 4.0 version is available today.
Q25. How do I use my MultiMobile card and MultiMobile SoftGSM with Dial-Up Networking
under Windows NT?
A25. To use MultiMobile SoftGSM for dialup networking (RAS) on Windows NT 4.0 you must install
support for this on your computer. How this is done can be found in your Windows documentation or
online at Microsoft at:
http://support.microsoft.com/support/kb/.../0/15.asp?PR=ALL&T1=1d&FR=0&A=T&T=T&S=f
.
Note to Windows NT users: You must have Administrator privileges to install MultiMobile SoftGSM.