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Chapter 1 - Introduction ..................................................................................................................................... 5
Product Overview ................................................................................................................................. 5
Product Description .............................................................................................................................. 5
Features ............................................................................................................................................... 6
What Is in Your MultiModemISDN Package? ........................................................................................ 6
Manual Organization.......................................................................................................................................... 7
Technical Specifications ..................................................................................................................................... 8
Chapter 2 - Installation ....................................................................................................................................... 9
Introduction ........................................................................................................................................... 9
ISDN BRI Line ...................................................................................................................................... 9
SPID (Service Profile ID) ...................................................................................................................... 9
NT1 Connection .................................................................................................................................... 9
S/T Interface................................................................................................................................. 10
U Interface ................................................................................................................................... 10
Internet Access ................................................................................................................................... 11
Safety Warnings ................................................................................................................................. 11
Environment Setup ............................................................................................................................. 11
Hardware Installation ....................................................................................................................................... 12
Software Installation ........................................................................................................................................ 14
Before You Begin ................................................................................................................................ 14
Determining Modem Type ................................................................................................................... 14
Configuring for Your ISDN Switch ....................................................................................................... 16
ISDN Switch Type ........................................................................................................................ 16
Codec ........................................................................................................................................... 16
Standby Time ............................................................................................................................... 16
SPID............................................................................................................................................. 16
MSN (POTS) ................................................................................................................................ 16
SAD.............................................................................................................................................. 16
Protocol ........................................................................................................................................ 16
Install the Modem Driver on Win 98/Me/2000/XP ............................................................................................ 17
Windows NT Installation and Configuration ..................................................................................................... 17
Windows NT Single Channel Access (NDISWAN).............................................................................. 20
Windows NT Multilinked Channel Access (NDISWAN) ....................................................................... 21
Windows NT and the CAPI Interface .................................................................................................. 22
Windows NT Single Channel Access (CAPI) ...................................................................................... 24
Windows NT Multilinked Channel Access (CAPI) ............................................................................... 24
Windows NT Removal of the ISDN Drivers ........................................................................................ 24
Chapter 3 - AT Commands .............................................................................................................................. 25
Introduction ......................................................................................................................................... 25
Commands and Descriptions .............................................................................................................. 25
Chapter 4 - Troubleshooting ............................................................................................................................ 28
Introduction ......................................................................................................................................... 28
Frequently Asked Questions ............................................................................................................... 28
LineTest .............................................................................................................................................. 30
ISDN LOG .......................................................................................................................................... 31
ISDN Log Error Messages ........................................................................................................... 32
Chapter 5 - Warranty and Service ................................................................................................................... 33
Multi-Tech Systems, Inc. Warranty & Repairs Policies ........................................................................ 33
Repair Procedures for U.S. and Canadian Customers ................................................................. 33
Repair Procedures for International Customers (Outside U.S.A. and Canada) ............................ 34
Repair Procedures for International Distributors ........................................................................... 34
Online Warranty Registration .............................................................................................................. 34