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MultiVOIP User Guide Warranty, Service, & Tech Support
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For out-of-warranty repair charges, go to www.
multitech.com/documents/warranties
Extended two-year overnight replacement service agreements are
available for selected products. Please call MTS at (888) 288-5470,
extension 5308, or visit our web site at
www.multitech.com/programs/orc
for details on rates and coverages.
Please direct your questions regarding technical matters, product
configuration, verification that the product is defective, etc., to our
Technical Support department at (800) 972-2439 or email
tsupport@multitech.com. Please direct your questions regarding repair
expediting, receiving, shipping, billing, etc., to our Repair Accounting
department at (800) 328-9717 or (763) 717-5631, or email
mtsrepair@multitech.com.
Repairs for damages caused by lightning storms, water, power surges,
incorrect installation, physical abuse, or used-caused damages are
billed on a time-plus-materials basis.