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Quick Start Instructions MultiVOIP User Guide
58
Troubleshooting
If you cannot establish connectivity between two voips in the system,
follow the steps below to determine the problem.
1. Ping both MultiVOIP units to confirm connectivity to the network.
2. Verify the telephone connections.
A. For MVP2400, MVP2410, or MVP3010.
Check cabling. Are connections well seated? To correct receptacle?
Is the ONL LED on?
(If on, ONL indicates that the MultiVOIP is online on the
network.)
Are T1/E1/PRI Parameter settings correct?
B. For MVP210, MVP410, or MVP810.
Check cabling. Are connections well seated? To correct receptacle?
Are telephone Interface Parameter settings correct?
3. Verify phonebook configuration.
4. Observe console messages while placing a call. Look for error
messages indicating phonebook problems, network problems, voice-
coder mismatches, etc.