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7. Appendix
5.LoanServiceChargesandConditions:
Upon acceptance of this NEC Projector, Customer agrees to assume
liability for this loan unit.
The current cost of use of this loan unit is US$200 for 12 calendar
days.
If Customer does not return the unit within the 12 calendar days, Cus-
tomer will be charged the next highest cost up to and including the full
listpricetoCreditCards,whichpricewillbeinformedbyNECAuthorized
Service Stations. Please see the attached listing of contacts for each
country to arrange for pickup of the loan unit.
If you return to their country of origin with the loan unit, you will be charged
additional freight to return the unit to the loaning country.
Thank you for your understanding of this program.
Condition of your TravelCare Service Program
Enduser is requested to understand following condition of TravelCare
Service Program and complete the necessary information on the ap-
plication sheet.
1.ServiceOptions:
Thereare3typesof[Service]available.Enduserhastounderstand
following condition and is required to fill in the Application Sheet.
1) Repair and Return:
The ‘Faulty unit’ is sent or collected from the customer. It is repaired
and returned within 10 days to the customer, excluding transport
time.
There may have a case, repair and return can’t be done by NEC
AuthorizedServiceStation,becauseofshortageofsparepartsdue
to same model is not sold in the territory.
2) Repair and Return with Loan: (This service is limited to some Service
Stations)
This service is offered to the Enduser, who cannot wait until their unit
is repaired.
The customer can borrow a unit for US$200 up to 12 days. Customer
thensendsininoperableunittonearestNECAuthorizedService
Station for service. In order to prevent collection problem, Enduser
is required to fill in Application Sheet.
Enduser needs to confirm the availability of the Service to NEC
AuthorizedServiceStations.
3) Loan Only:
Forthisservice,NECAuthorizedServiceStationsuppliesthecus-
tomer with a loan unit for US$200 up to 12 days. Customer keeps the
inoperable unit and when customer returns home, customer arranges
to have the projector serviced in the home country.
2.WarrantyExclusions:
This program does not apply if the Projector’s serial number has been
defaced, modified or removed.
If,inthejudgementofNECAuthorizedServiceStationoritsagentthe
defects or failures result from any cause other than fair wear and tear or
NEC neglect, or fault including the following without limitation:
1) Accidents, transportation, neglect, misuse, abuse, water, dust, smoke
or default of or by the Customer its employees or agents or any third
party;
2) Failure or fluctuation of electrical power, electrical circuitry, air con-
ditioning, humidity control or other environmental conditions such as
use it in smoking area;
3) Any fault in the attachments or associated products or components
(whether or not supplied by NEC or its agents which do not form part
of the Product covered by this warranty);
4) Any act of God, fire, flood, war, act of violence or any similar occur-
rence;
5)AnyattemptbyanypersonotherthananypersonauthorizedbyNEC
to adjust, modify, repair, install or service the product.
6)AnyCross-borderchargessuchas,duty,insurance,taxetc.
3.ChargesforWarrantyExclusionsandOutofWarrantyCase:
In case faulty unit is under warranty exclusions case or under Out of
Warrantyperiod,NECAuthorizedServiceStationwillInformestimation
of actual service cost to the Enduser with reason.
4.DeadonArrival(DOA):
Enduser must take this issue up with their original supplier in the country
of purchase.
NECAuthorizedServiceStationwillrepairtheDOAunitasaWarranty
repair, but will not exchange DOA unit with new units.