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Troubleshooting 19
Restoring the Default Configuration and Password
This section explains how to restore the factory default configuration settings, changing the
modem’s administration password to password and the IP address to 192.168.0.1. You can erase
the current configuration and restore factory defaults in two ways:
• Use the Erase function of the Web Management Interface.
• Use the Default Reset button on the rear panel of the modem. Use this method for cases when
the administration password or IP address is not known.
Using the Reset Button
To restore the factory default configuration settings without knowing the administration password
or IP address, you must use the Default Reset button on the rear panel of the modem.
1. Press and hold the default reset button until the Power LED turns red (about 10 seconds).
2. Release the Default Reset button and wait for the modem to reboot.