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F11
Technical Notes and Index
Bright specks appear in
images captured with flash.
The flash is reflecting off particles in the air. Set the
flash mode setting to W (off).
19, E12
Flash does not fire.
• The flash mode is set to W (off).
• A scene mode that restricts the flash is selected.
• On is selected for Blink proof in the smart portrait
menu.
• A function that restricts the flash is enabled.
19, E11,
E12
E17
24, E51
E19
Digital zoom cannot be
used.
• Digital zoom cannot be used in the following
situations.
- When Portrait, Night portrait, or Pet portrait
is selected in scene mode
- When smart portrait mode is selected
- When Continuous in the shooting menu is set
to Multi-shot 16
20, E4
20, E8
24, E48
Image mode not available.
A function that restricts the Image mode option is
enabled.
E19
No sound when shutter is
released.
• Off is selected for Sound settings > Shutter
sound in the setup menu. No sound is produced
with some shooting modes and settings, even
when On is selected.
• Do not block the speaker.
24, E67
2
Images appear smeared. The lens is dirty. Clean the lens. F7
Colors are unnatural. White balance or hue is not adjusted properly.
24, E5,
E46
Randomly spaced bright
p
ixels (“noise”) appear in
image.
The subject is dark, and the shutter speed is too slow
or ISO sensitivity is too high. Noise can be reduced by
using the flash.
19, E11
Problem Cause/Solution A