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8 Contents
RAS dial-up required to establish RDC 124
Double-Hop remote control 124
Transferring files in Remote Desktop Connection sessions 126
Terminal Server Maximum Connections Exceeded error 126
Disconnecting the Remote Desktop Connection session 127
View or disconnect concurrent or previous stale sessions 127
Troubleshooting tips 128
Chapter 6 Application troubleshooting 131
Chapter 7 Meridian Mail to CallPilot migration troubleshoot
ing 143
General 143
Symptom 1: Error reading tape during data transfer or message migration 144
Symptom 2: All users cannot be migrated due to an invalid user-preferred language
ID 145
Symptom 3: The system failed to create a map directory 145
Symptom 4: The automatic log file backup failed 146
Symptom 5: On a recently migrated system, a user cannot log in to the mailbox or
CallPilot does not recognize a user receiving an incoming call 147
Nortel CallPilot
Troubleshooting Reference Guide
NN44200-700 01.05 Standard
5.0 26 June 2007
Copyright © 2007, Nortel Networks
.