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Appendix C System messages 187
Nortel VPN Router Troubleshooting
Session: xxx[xxx]:xxx IP address assignment failed
Description: An address cannot be assigned to the session. This occurs if the
static address for the session is in use or if the address pool is exhausted.
Action: Expand the number of addresses in the pool, or change the static address
on the account.
Session: xxx[xxx]:xxx L2TP host [xxx] account misconfigured
Description: The L2TP Access Concentrator on the Branch Office Connection
does not exist or does not have a LAC or VPN Router UID.
Action: Recreate the L2TP Access Concentrator entry and make sure this entry is
linked to the Branch Office Connection.
Session: xxx[xxx]:xxx account has max links (xxx)
Description: The maximum number of multilink sessions is reached.
Action: Increase the maximum number of allowed PPP links on the Profiles >
Groups > Edit > Connectivity window.
Session: xxx[xxx]:xxx account has max sessions (xxx)
Description: The maximum number of sessions for the given account has been
reached.
Action: Increase the number of logins on the Profiles > Groups > Edit >
Connectivity window.
Session: xxx[xxx]:xxx account is disabled
Description: The account is not currently enabled. This error occurs if the Branch
Office Connection request is a different tunnel type than the local VPN Router.
Action: Make sure that both sides are configured to support the same tunnel type.