Filter
Top Products
Help Guide 11
English
Symptom
Distorted print.
Faded print.
Smeared or blotched print.
Printed page is light/blurred.
Bold characters and dark lines
are smeared.
Print is darker than usual.
Problem
Paper path, lamp assembly, or fusing unit problem.
Toner cartridge is not correctly installed.
Dirty rollers; toner dropped inside printer or image
drum problem.
Is toner low?
Is paper meant for laser printers?
LED array is dirty.
Toner is low.
Darkness setting is too high.
Solution
Generate Cleaning Page.
Contact service.
Install toner cartridge correctly.
Generate Cleaning Page.
Contact service.
Replace toner cartridge.
Use recommended paper.
Clean LED array.
Install new toner cartridge.
Change darkness setting.
6eGBhg1a.pm6 10/13/97, 09:3611