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User’s Guide 21
Blurry, or jagged vertical lines
Cause: Paper problem.
Solution: Turn the paper over to print on the other side.
Cause: Print Head out of alignment.
Solution: • Perform Print Head alignment procedure in the
printer driver. (Access via the ‘Printer Services’
button).
• Switch to High Quality print mode in the printer driver.
Print image is clipped or off edge of print media
Cause: The selected document margins exceed the printer
margins.
Solution: Adjust margins in the application as necessary.
Cause: Incorrect settings for media type and/or type in the
printer driver setup.
Solution: Ensure correct selection of media size and type in the
printer driver setup.
Paper is not feeding properly
Cause: Paper jams / multifeeds.
Solution: • Align the left edge of the paper with the Left Paper
Guide. Adjust the Paper Guide Lever to the right
edges of the paper.
• Remove paper, fan the paper then reload.
• Use new paper.
• Ensure that paper is loaded properly. Do not over
load the Paper Tray.
• Make sure that only one type of paper is loaded in
the tray: mixing different types of paper in the tray
will cause paper jams.
• Verify use of recommended media. Refer to
“Selecting and Ordering Supplies”.
Low Ink Indicators ON
Cause: Low ink.
Solution: Purchase new ink Cartridges. Ink Cartridges will soon
be empty.
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