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Troubleshooting
Symptom Probable cause Action
Unable to set index
marks
The maximum number of index marks (32) has
been reached.
Erase unnecessary index marks ( ☞ P.34).
The file is locked.
Unlock the file ( ☞ P.37).
The SD card is locked. Unlock the SD card.
Unable to set verbal
comments
The maximum number of verbal comments (32)
has been reached.
Erase unnecessary verbal comments ( ☞ P.33).
Cannot find the
recorded file
Wrong recording media or folder.
Switch to the correct recording media or folder
( ☞ P.20, P.30, P.39).
Cannot find the
transferred files
The transferred files are not supported by this
recorder.
The recorder can recognize the DSS file format *
only.
Cannot connect to
a PC
Sometimes a connection cannot be made with
some PCs running Windows XP, Vista or 7.
You need to change the PC’s USB settings. See
ODMS software online help for details ( ☞ P.47).
* Supports file formats : DS2 (DSS Pro QP or DSS Pro SP), DSS (QP or SP)
Troubleshooting